How The American Arbitration Association Embraced Generative AI, With CEO Bridget McCormack And CIO Diana Didia

One yr in the past, Bridget Mary McCormack, the previous chief justice of the Michigan Supreme Courtroom, took over the helm of the American Arbitration Affiliation, the biggest non-public supplier of different dispute decision companies on the planet, as its president and chief government officer. Whereas on the court docket, McCormack was a number one voice for innovating the justice system to broaden entry to justice, and since becoming a member of the AAA, she is credited with having “supercharged” its innovation efforts – significantly with regard to its adoption of generative AI. 

Additionally important to these innovation efforts has been Diana Didia, senior vice chairman and chief data and innovation officer on the AAA, who had helped ignite the affiliation’s innovation efforts effectively earlier than McCormack arrived and whose work not solely set the stage for continued innovation however has been important in serving to the group drive ahead into embracing generative AI. 

Our company on right this moment’s LawNext, McCormack and Didia – together with many others on their staff – have been working full bore over the previous yr to drive additional innovation on the AAA and to combine AI into its personal work and into the broader subject of dispute decision. They just lately launched the AAAi Lab, an internet site supporting AAA customers, arbitrators, in-house counsel and regulation

corporations with coverage steering, instructional webinars and instruments for embracing generative AI, and likewise ClauseBuilder, a generative AI instrument for writing clear and efficient ADR clauses. 

After we spoke, they have been getting ready to current this week on the AAA’s innovation efforts and its adoption of AI as a part of a panel at Legalweek in New York. 

Thank You To Our Sponsors

This episode of LawNext is generously made attainable by our sponsors. We recognize their assist and hope you’ll examine them out.

When you get pleasure from listening to LawNext, please depart us a evaluate wherever you take heed to podcasts.